Cancellation eligibility varies by plan.
All Shutterstock plans are set to auto renew.
Reviewing and editing your account information is simple. Read on for details.
All receipts are stored in your account, so you can access and/or print them [...]
Shutterstock subscription plans are set to auto renew for your convenience.
If you saw a charge from STK*Shutterstock, it’s for a Shutterstock image, video, or [...]
If you’re having problems completing credit card purchases online, we will gladly [...]
Auto Renewal is an easy way to ensure your available Shutterstock downloads remain [...]
Shutterstock offers a free trial as well as a free image of the week.
While we don't provide invoices for online purchases, receipts are readily available [...]
For certain plans, an early cancellation fee may be assessed. Learn more here.
Shutterstock is required to collect tax on all sales where applicable.
Payment via Paypal is not currently supported. We do, however, offer other [...]
A valid VAT number must be provided at the time of your order. For past charges [...]
Yes! Contact Shutterstock Support to get an invoice and instructions on paying via [...]
It depends on which plan you have. Learn more here.
This means that we've added your VAT number to your order, removing VAT from your [...]
If you’ve received a discount code, you can use it toward any Shutterstock Standard [...]
Yes, but this won’t stop your monthly billing.
If you have a VAT number, you will need to enter it in your account here. If [...]
There are a couple potential reasons for this. Read on for more info.
Easily manage payment methods and billing address.
Customers in the Netherlands can enter a valid VAT number to exempt their purchases [...]
Learn about Shutterstock’s international tax collection policy.
This is due to European Union regulations that require invoices to show currency [...]
Coupon discounts do not carry over upon plan renewal. Learn more about this here.
In some cases, Shutterstock can agree to fill out and sign customer vendor [...]
Purchase order and periodic invoicing is available exclusively with our corporate [...]
This means you once transacted with Shutterstock's Netherlands business entity, [...]
Sales tax may be assessed on purchases based on state and local tax laws.
No, your existing downloads will remain intact until your pack or plan expires.
Yes, Auto Renewal is available for monthly subscriptions. Read on for more info.
Yes, Auto Renewal is available for image packs. Read on for more info.